Public demand and optimization of smart government service platform from the perspective of service life cycle based on the Kano model: A Chinese case study

Y Yang Zhu Y Yifan Peng L Lingling Xin X Xiao Zhang

Article Details

Journal PLoS ONE
Volume / Issue Vol. 20, Issue 4
Published April 23, 2025
Pages e0319707
ISSN 1932-6203
Publisher Public Library of Science

Journal Info

PLoS ONE

Public Library of Science

ISSN: 1932-6203 Open Access Health Sciences

Authors (4)

Y

Yang Zhu

Y

Yifan Peng

L

Lingling Xin

X

Xiao Zhang