Optimizing nursing services for orthopaedic trauma patients using SERVQUAL and Kano models

M Meijie Cao Y Yuqi Peng Y Yuling Zhou Y Yuxi Zhang (Shanghai Key Laboratory of Anesthesiology and Brain Functional Modulation, Clinical Research Center for Anesthesiology and Perioperative Medicine, Translational Research Institute of Brain and Brain-Like Intelligence, Shanghai Fourth People’s Hospital, School of Medicine, Tongji University) M Meiling Han L Lunfang Xie

Article Details

Volume / Issue Vol. 15, Issue 1
Published April 14, 2025
ISSN 2045-2322
Publisher Nature Portfolio

Journal Info

Scientific Reports

Nature Portfolio

ISSN: 2045-2322 Open Access Life Sciences

Authors (6)

M

Meijie Cao

Y

Yuqi Peng

Y

Yuling Zhou

Y

Yuxi Zhang

Shanghai Key Laboratory of Anesthesiology and Brain Functional Modulation, Clinical Research Center for Anesthesiology and Perioperative Medicine, Translational Research Institute of Brain and Brain-Like Intelligence, Shanghai Fourth People’s Hospital, School of Medicine, Tongji University

M

Meiling Han

L

Lunfang Xie