Intelligent emotion sensing using BERT BiLSTM and generative AI for proactive customer care

S Sandra Karunya. G A A. Sathish

Article Details

Volume / Issue Vol. 15, Issue 1
Published October 01, 2025
ISSN 2045-2322
Publisher Nature Portfolio

Journal Info

Scientific Reports

Nature Portfolio

ISSN: 2045-2322 Open Access Life Sciences

Authors (2)

S

Sandra Karunya. G

A

A. Sathish