Evidence of a social evaluation penalty for using AI

J Jessica A. Reif (Fuqua School of Business, Management & Organizations, Duke University) R Richard P. Larrick (Fuqua School of Business, Management & Organizations, Duke University) J Jack B. Soll (Fuqua School of Business, Management & Organizations, Duke University)

Abstract

Despite the rapid proliferation of AI tools, we know little about how people who use them are perceived by others. Drawing on theories of attribution and impression management, we propose that people believe they will be evaluated negatively by others for using AI tools and that this belief is justified. We examine these predictions in four preregistered experiments (N = 4,439) and find that people who use AI at work anticipate and receive negative evaluations regarding their competence and motivation. Further, we find evidence that these social evaluations affect assessments of job candidates. Our findings reveal a dilemma for people considering adopting AI tools: Although AI can enhance productivity, its use carries social costs.

Article Details

Volume / Issue Vol. 122, Issue 19
Published May 13, 2025
ISSN 0027-8424
Publisher National Academy of Sciences

Authors (3)

J

Jessica A. Reif

Fuqua School of Business, Management & Organizations, Duke University

R

Richard P. Larrick

Fuqua School of Business, Management & Organizations, Duke University

J

Jack B. Soll

Fuqua School of Business, Management & Organizations, Duke University