Automating Grievance Portal by Automating Central Grievance Redressal System using Artificial Intelligence

Abstract

This research paper is introduces as a centralized grievance portal based on Artificial Intelligence (AI) for streamlined and effective complaint resolution. The proposed system manipulates advanced AI techniques to enhance the complaint handling process, providing a user-friendly interface for complainants & optimizing resource utilization for resolution authorities. The integration of machine learning algorithms ensures intelligent analysis of complaints, prioritization, and swift solution, ultimately contributing to an efficient and transparent grievance redressal mechanism