Increasing hospital administrative efficiency via optimized office automation systems: A PDCA cycle approach - Ruiwen Lu; Yiming Zhang; Likang Luo; Quan Yuan; Shuihong Chen; Na Lv; Fenfang Zheng; Guofang Deng; Yuefeng Ma; Jie Xu; Zexin Chen; Fengjiang Zhang (PLoS ONE, 2025)